Cloud Takeaway System

Main Features - Cloud Takeaway System

Main Features

 Flexible Terms & Low Cost 

No annual fee,

No monthly rent,

No hidden fees,

No fixed terms.

You can terminate or quit anytime.

Super low entry fee, free setup and advertising.


 Mobile Payment Friendly 


As more and more people rely on their mobile devices for shopping, it's essential for businesses to offer a variety of payment options that cater to this trend.

Two popular options are Apple Pay and Google Pay, which enable customers to make purchases securely and conveniently with just a few taps on their smartphone or another mobile device.

Your store is fully integrated with these modern mobile payment gateways.


 Varied Payment Methods 


Cash payment in store

Cash payment to the driver

Various card payments

Options to switch between payment options anytime, such as setting to only accept cash or only accept cards

Options to change payment bank account anytime

Option to choose personal or company payment account


 Instance Payment 


Customer payments are immediately credited to your account.

Even if a customer requests a refund due to dissatisfaction, you have complete control over whether to issue a refund and how much to refund.

You have sole ownership of the payment account, and each login requires verification via your mobile phone. Full transparency in operation.


 Close/Open Store 


Use a touchscreen printer or management app to easily open and close your store at any time.

With just one click, you can easily close your store during busy times.

Your store will automatically open and close based on your business hours, so you don't have to manually do it every day.


 Delivery & Collecting 

You can choose to switch whether to provide delivery or pickup service at any time.

You can also modify the delivery and pickup rules at any time. Modifications take effect immediately.


 Time Control  

Use the touch screen printer or the management APP to modify the waiting time for delivery and pick-up customers at any time.

The one-click modification takes effect in real-time.


 Delivery Control 

You can set a minimum consumption for food delivery.

The farthest delivery distance is limited.

You can set the minimum spend for food delivery according to the driving distance. For example:

- Spend more than £10 to get delivery service

- 3 miles for spending over £20

- 5 miles for spending over £30


  Delivery Charge 3 Ways 

The delivery fee can be calculated according to the postcode, or according to the actual driving distance, and can also be used in conjunction with each other.

- You can set the starting price for food delivery.

- You can set the amount of consumption to be exempted from the delivery fee.

- You can set the amount of consumption to be exempted from the fixed-value delivery fee.

- All postcodes and driving distance maps are updated in real-time.

- You can set a fixed distance delivery charge, or calculate the delivery fee according to the specific distance and rules.

- Google Maps with driving route calculation.

- Support for new addresses, and new postcodes.


 6 QR Codes 

Your Store will have 6 types of QR codes

Outdoor display window stickers, promotional cards, and menu QR codes.

Walk-in customers can scan a QR code to order without registering.

Table QR codes that allow customers to call for service and order.

QR code for downloading the app.

QR codes for promotional receipts and vouchers, which can be automatically applied at checkout.

QR codes for promotional coupons, discount coupons, and gift vouchers that can be automatically applied for discounts.


 Support All Devices 

Your online store will perfectly support ordering from various devices.

Support all popular mobile phones, computers, tablets and other devices.


 Your Own Store APP 

Your customers can search for your store name directly in the Google Play Store or Apple App Store to download your app.

The app features your store logo and name.

Customers can easily access your store's menu upon opening the app.

The app and website share unified data, so there is no need to separately modify or maintain them.

No annual fee is required.


 Order Management 

You can easily modify order status with ease.

With the management app, you can easily delete orders, issue refunds, and view or modify order status.

You can also delay orders and send notifications to customers at the same time.

You can print out the daily or customise report on the printer receipt.


 Sales Ranks 

You can check the list of the best-selling dishes based on a specific time period at any time.

This makes it easy for you to adjust dish prices and inventory levels based on customer preferences.


 Sales Reports 

You can generate sales reports based on a specific time range and easily print them with a receipt printer.

At the end of each day, you can also use the receipt printer to easily print today's accounts summary.


 Morden Wireless Printer 

The system uses an 80mm automatic cutting thermal receipt printer.

You will have an intelligent touchscreen printer that does not require a connection to a computer or data cable.

The printer brand is BizBeeper.

You can also place orders on this printer.


 Receipt Customisation 

There are many ready-use templates to choose from when printing receipts, and you can also customize them completely.

You can choose the language and font size, for example, Chinese with a larger font size and English with a smaller font size, or vice versa.

You can arrange the content order according to your preference.

You can choose whether to print QR codes or business headers.

Tail, kitchen and delivery can use different separated templates.

You can choose whether to print the order number.

You can choose to automatically translate customer messages into your own language.


 Direction on Receipt 

All delivery receipts will display directions in eight different directions using arrows, and also include the delivery distance, which makes it easy for drivers to deliver orders and for your tail to allocate orders.


 Intelligent Printer 

The printer automatically prints the order without the need for manual intervention.

After printing, it emits a continuous alert sound to notify you of a new order.

The volume of the alert sound can be adjusted.


 Print Times 

You can flexibly set how many receipts the printer should automatically print each time based on your operational habits.

One-click setup and the changes take effect immediately.


 One-touch Print 

With the touchscreen printer, you can easily print:

Orders

Daily reports

Customise date summary reports

Various coupons and vouchers

Advertising and promotional receipts

All with just a few touches.


 Loyalty Programme 

Customize member benefits based on customer spending to earn points, level up and receive discounts.

This increases customer loyalty and encourages repeat business. Customers can also redeem points for spending, further increasing customer retention.


 Giveaway 

Based on the customer's current purchase, the system can automatically determine which free item(s) to offer, such as giving away prawn crackers for a purchase of £12.

If a customer's cart is already worth £10, the system will kindly suggest that the customer spend an additional £2 to receive a free item, such as the prawn crackers mentioned above.

You can also exclude certain items from being counted towards the purchase value, such as setting a meal deal to not be counted towards the total purchase. This means that even if a customer purchases a £40 meal deal, they will not receive the free item(s).


 Spend Over Discount 

Real-time discounts can be applied to customers' orders based on their current spending. You can also set discount limits, such as a 10% discount for orders over £80. Changes can be made with just one click and take effect immediately.


 All Store Discount 

You can adjust the store-wide discount policy at any time. For example, a 10% off discount on all items in the store.

You can also set restrictions on store-wide discount policies, such as only being able to enjoy the store-wide discount if the consumption is over £20.

One-click modification, effective immediately.


 Voucher & Coupon 

Easily generate vouchers/coupons that can be used multiple times or only once. These vouchers/coupons can have various rules such as expiry dates, usage restrictions (e.g. only for delivery, only for pick-up, only for purchases above a certain amount), etc.

You can use a touchscreen printer to generate multiple vouchers/coupons with just one click.


 Pre-order 

Customers can make advance payments to purchase food before business hours.

After the customer places an order, the printer will automatically calculate the pick-up or delivery time based on business hours.

Especially during busy weekends, the reservation function can greatly increase sales.


 Table Booking 

Built-in table reservation function. Restaurants or shops with seating options can enable this feature at any time.

Confirmation of table reservation by customers.

Notification of table reservation by the restaurant owner.


 Dish with Photos 

Food descriptions come with accompanying images, providing customers with a more visual introduction to the menu items.

Food images can be updated at any time without any restrictions.

The restaurant owner can modify and update them using the management app at any time.


 Multilingual 

It can expand its audience and improve its usability and accessibility. Multilingual support not only helps a website to expand its market but also increases user satisfaction, and enhances trust and loyalty towards the website.


 Customer's Details 

You can view and search customer information at any time, including contact phone numbers, email addresses, addresses, and order details. This makes it convenient for you to do promotions and marketing.


 Black List 

Customers can be blacklisted with one click on the touchscreen printer or the management app.

Blacklisted customers will not be able to order food through the BB system.

Once a customer is blacklisted, it will be updated instantly on all your devices.


 Order Status Updates 

Send text messages or emails to customers, the food is ready, the delivery driver has left, or the delay order notification information. Significantly improve the quality of store customer service.


 Order Time Slots 

Customers can choose delivery or pickup times. The system will automatically provide customers with an optional time range according to your delivery and pickup time settings and business hours.

- Default ASAP to provide service as soon as possible

- The printer receipt will identify the customer's choice of time or ASAP

- You can customize the ASAP logo to Chinese, the default is [the sooner the better]

- You can modify the delivery and pick-up time at any time, with one-click modification, and it will take effect immediately

- You can set different delivery and pickup service time slots


 Customer Notification 

Customers can be notified of new orders via SMS or Email.

- New Order Reminder

- Late order reminder

- Cancellation reminder

- The driver has set off

- Reminder that food is ready

- Mobile phone number verification reminder for new customers


 Manger Notification 

5 notification methods:

- SMS [new order, urgent]

- Email [new order, account, payment received]

- Boss management APP [new order, operation, emergency, manual store opening reminder, manual store closing reminder, store closing status reminder during business hours, etc.]

- Printer, Tablet [New Order, No Network Alert, No Paper Alert, Urgent]

- Telephone [emergency]


  Easy Editing 


Almost all information can be modified at any time.

Such as meal price, name, introduction, and meal name colour.

Modify business hours and other settings required for all operations at any time.


  Google Maps Promotion 

We provide you with free Google Maps promotion service support. Help you optimize Google Maps settings, making it easier for customers to find your store through Google quickly.


  Social Media Share 

Supports all major social media sharing functions.


 Search Engine Optimise 

BB Order provides you with free, professional SEO search engine optimization. Get your website to the top of the list in searches.


  Fast Hosting 

The server we have are the fastest servers provider in the UK.

The system provides a CDN cache, multi-master-slave server matrix and database topology.


  No More Old PCs 

Our system does not require any computer and data cable connection. All devices are wirelessly connected.

The small tablet supports dual Wifi frequency bands, and the network speed is more stable and powerful.

Optional support for Sim card devices. It can work without WIFI or in an environment with unstable WIFI.


  All Touch Screen 

Don't need a mouse or keyboard. The touch screen system not only makes your desktop tidy but also greatly improves your work efficiency.


  Bluetooth Connection 


Using VOIP/Internet phone, the front desk can wear a Bluetooth headset to receive orders. Save your hands and improve work efficiency.


  Remote Receptionist 


Your receptionist can work remotely by using our system. 

A receptionist can place orders remotely without going to the store. After the order is placed, the in-store printer automatically prints out the order receipt.


  Phone Robot 


In case an order is not printed successfully, the BB system intelligent robot will call the store within 10 minutes to inform the front desk that there is an unprinted order.


  SMS Robot 


In case an order fails to be printed, the intelligent robot of the BB system will send a text message to remind the boss within 10 minutes.

At the same time, a prompt message is sent to the boss management APP.


  Order In-store 


Customers can place orders through in-store small tablets. 

The receptionist can also place orders remotely through the small tablet.


  Service Tip  


Customers can offer a tip. Since the first day of the launch of the tipping function, more than 90% of the stores received tips from customers.

The tipping function can be turned on/off at any time.

The tip name can be changed to different names shown on the receipt.


  Voice Ordering  


You can place an order by speaking to our ordering tablet. 


  Hand Writing Ordering 


Orders can be placed by handwriting on the small tablet, which supports both Chinese and English.


  Colour Title 


Different meals can be identified with different colours. For example, green is used for vegetarian meals, and red is used for spicy meals. It is convenient for users to find meals. Improve the convenience of ordering.


  User Friendly  


When the customer adds the meal to the shopping cart. The items in the shopping cart will be displayed directly below the items. Clear and obvious, let customers choose at ease and see clearly.


  Force Allergy Agreement 


Optional mandatory allergy prompt confirmation to keep the boss away from allergy disputes.


  Mobile Verification 


When a new customer places an order, it is optional to require mobile phone number verification. Mobile phone number verification can effectively prevent fake orders.


  Auto Translation 


Customers leave a message when placing an order, and can choose whether to automatically translate it into your language on the receipt.

It is convenient for the kitchen who do not understand English and improves the efficiency of your business.


  Stock Management 


You can use the Management APP to temporarily remove products with one click. 


  Bigger Kitchen? 


Collaborative deployment of multiple printers supports simultaneous/asynchronous printing of 6 printers by default. Support stand, bar, and kitchen separate printing.

No need for network cables, or data cables. It can also work in a non-same wifi network, or in an environment without Wifi.

Support different locations, printers print orders at the same time.


  Receipt Voucher 


Use your own printer to easily print promotional vouchers, coupons with QR codes, etc.

The conversion power is strong, the coupon can be set, for example, tip 30 pounds, get 3 pounds. Far more effective than percentage discounts. Put it in the customer's meal bag, which is convenient to attract customers to order food on the website.

Easy to use, customers can directly scan the code to apply the discount. The boss can use a small tablet to generate it with a few clicks.

It is economical and affordable, no need to pay high printing costs, and it can be printed immediately. Propaganda receipts, you can also set the time limit and restrictions on food delivery and pick-up.


 Message to Printer 


The phone line in the store is busy on weekends, and the customer cannot be contacted😌?

Do not worry. Customers can leave a message directly through your website, and the message will be sent to the boss management app immediately, via SMS, Email, and the in-store printer will also print it out directly.

It not only improves the customer service quality of your store but also does not occupy the telephone line for individual communication, which improves efficiency;


  Customer Reviews 


Customers can easily give your store good reviews, and the manager can choose which of them to display on your website.


  More ? 


As a leader in the industry, We will never stop developing free, practical and easy-to-use functions.

Moreover, for who have joined us will also enjoy free upgrade service for life.

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